Cookie Policy

Last updated: [DATE]

This Cookie Policy explains how Resonate Mail OÜ ("Resonate Mail", "we", "us", "our") uses cookies and similar technologies on our website at https://resonatemail.com and within the Resonate Reach platform.

This policy should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or phone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide analytics to website operators.

Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a service other than the website you are visiting). They can also be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored on your device until they expire or you delete them).

2. How we use cookies

We use cookies for the following purposes:

2.1 Essential cookies

These cookies are strictly necessary for the website and platform to function. They enable core features such as logging in to your account, navigating between pages, and securing your session. You cannot decline these cookies, as the Services would not work without them.

Cookie	Purpose	Duration	Type
`sessionid`	Maintains your authenticated session	Session	First-party
`csrftoken`	Protects against cross-site request forgery	Session	First-party
`cookie_consent`	Stores your cookie preferences	12 months	First-party

2.2 Analytics cookies

These cookies help us understand how visitors use our website, which pages are most popular, and how users navigate through the site. The data collected is aggregated and anonymised. These cookies are only placed with your consent.

Cookie	Purpose	Duration	Type
[To be completed based on your analytics provider, e.g., Plausible, Matomo, Google Analytics]	Website usage analytics	[Duration]	[First/Third-party]

2.3 Functional cookies

These cookies allow the website to remember choices you make (such as your language preference) and provide enhanced, personalised features. These cookies are only placed with your consent.

Cookie	Purpose	Duration	Type
[To be completed based on your implementation]	[Purpose]	[Duration]	[Type]

2.4 Marketing cookies

[If you do not use marketing cookies, you can state: "We do not currently use marketing or advertising cookies on our website."]

We do not currently use marketing or advertising cookies on our website.

3. Cookie consent

In accordance with the GDPR and the EU ePrivacy Directive (as applied in Estonia), we request your consent before placing any non-essential cookies on your device.

When you first visit our website, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking [Cookie Settings] in the footer of our website.

Essential cookies do not require consent, as they are strictly necessary for the operation of the website.

4. Cookies in emails sent through Resonate Reach

When you send email campaigns through Resonate Reach, the platform may use tracking technologies (such as tracking pixels and link redirects) to measure email opens and link clicks. These technologies are used to provide you with campaign analytics.

As the sender of those emails, you are the data controller responsible for informing your subscribers about these tracking practices in your own privacy policy.

5. How to manage cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, set preferences for specific websites, and browse in "private" or "incognito" mode. Please note that disabling essential cookies may affect the functionality of the website and your ability to use the Services.

Here are links to cookie management instructions for common browsers:

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, regulatory, or operational reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.

7. Contact us

If you have any questions about our use of cookies, please contact us at:

Resonate Mail OÜ [YOUR ESTONIAN LEGAL ADDRESS] Email: [privacy@resonatemail.com]